Terms of Use

 Privacy Policy


Our Commitment
Wilcom Inc. and its web site (www.WilcomInc.com), recognize the importance of protecting the privacy of personally identifiable information collected about you, our customers and prospects. This customer privacy policy is intended to balance our legitimate business interests in collecting and using information against our users' reasonable expectations of privacy.

User Information
In general, we gather information about all of our users collectively, such as what areas users visit most often and what services users access the most. We only use such data in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for our users. We do not usually share this information with third parties and, if we ever plan to share this information, we will do so only with your permission.

Personal Information
In some instances, such as when you submit a quote request or a service appointment request or submit feedback, we request more specific information about you, such as name, address, email address, telephone number, credit card number, etc. We will use that information for only its defined purpose and nothing more. From time to time, we may also ask you for other information, such as your interests, your likes and dislikes regarding the site, and your specific information needs, in an effort to deliver to you the best possible site experience.

General Information Disclosure
Unless stated otherwise, we will use our best efforts not to disclose information about your individual visits to WilcomInc.com, or personal information that you provide, such as your name, address, email address, telephone number, or credit card number to any outside parties unless otherwise required by law. Please be aware that any information submitted on a third-party co-branded page or on a page linked from WilcomInc.com may result in that third party using your information according to its privacy policy. We do not and cannot control such third party uses.

Our traffic auditing tools use cookies to help track when a computer has contacted the site, the location of the computer, and how many times the specific computer has been to WilcomInc.com. We use this information in an aggregated format to provide an accurate picture of how our site is being used. We use this information only to improve the sites infrastructure and to provide a better user experience.

Third parties
We do not control the privacy policies of our business collaborators or other sites to which we provide links. WilcomInc.com users should also be aware that, when personal information is voluntarily disclosed in chat areas or bulletin boards on WilcomInc.com or any other web site, that information may be collected by others and may result in unauthorized or unsolicited messages from others.

We have feedback forms on WilcomInc.com. Any feedback that is submitted through these forms or through email is the property of Wilcom Inc. We may use this feedback for marketing purposes, or to contact you for additional feedback.

We do not specifically collect information about children. We believe that children should get their parents' consent before giving out personal information. We further believe that parents should participate, and guide their children's experience on the web in general and on WilcomInc.com specifically.

Privacy Policy Changes
If we decide to change our privacy policy, we will post these changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. If, at any time, you have questions or concerns about WilcomInc.com's privacy policy, please feel free to email us at info@wilcominc.com or call (800) 222-1898 and speak to our Internet sales manager.