Quality of Repair Service Survey



In order for us to make sure that you get the best customer service possible, we need your feedback.

Please select or provide a response to each question in the survey to the right.

Wilcom Inc.
73 Daniel Webster Highway
Belmont, New Hampshire 03220 USA
www.wilcominc.com


Phone
Toll-free in the United States: 1-800-222-1898

International: +1-603-524-2622

Fax
603-524-3735

*The information you provide in this survey will be used for internal purposes only.

Contact Information:
*Repair #:
*Company Name:
*Representative:
*Address1:
Address2:
*City:
*State/Province/Shire:
*Zip/Postal Code:
Country:
*Phone:
Fax:
*Email:


Questionnaire:
How would you rate our delivery timeliness verses promised date? *

Excellent
Good
Fair
Poor
Please rate the repairs that were performed: *

Excellent
Good
Fair
Poor
How well did we keep you informed of repair status? *

Excellent
Good
Fair
Poor
Please use the following space to provide us with suggestions on how we could improve our processes to
better meet your expectations.