Customer Satisfaction Survey
In order for us to make sure that you get the best customer service possible, we need your feedback.
Please select or provide a response to each question in the survey to the right.
Wilcom Inc.
73 Daniel Webster Highway
Belmont, New Hampshire 03220 USA
www.wilcominc.com
Phone
Toll-free in the United States: 1-800-222-1898
International: +1-603-524-2622
Fax
603-524-3735
*The information you provide in this survey will be used for internal purposes only.
Contact Information:
*
Company Name:
*
Representative:
*
Address1:
Address2:
*
City:
*
State/Province/Shire:
*
Zip/Postal Code:
Country:
*
Phone:
Fax:
*
Email:
Questionnaire:
How would you rate the quality of our products?
*
Excellent
Good
Satisfactory
Poor
Very Poor
Why did you choose to purchase a Wilcom product over another company's product?
*
Price
Availability
Good Review
Recommended
Contains more features
Company Reputation
How would you rate the reliability of our products?
*
Excellent
Good
Satisfactory
Poor
Very Poor
Within your current market space what product(s) are you interested in that we currently do not offer?
How would you rate our delivery timeliness verses promised date?
*
Excellent
Good
Satisfactory
Poor
Very Poor
How often have you received your order with items missing?
*
Always
Occasionally
Never
How often have you received your order damaged?
*
Always
Occasionally
Never
Overall how satisfied have you been with your association with Wilcom?
*
Very Satisfied
Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
Please use the following space to provide us with suggestions on how we could improve our processes
to better meet your expectations.
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